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AXA Wellbeing Portal

Via the Crew Portal

You can get extra support through the employee assistance programme (EAP) located in our base countries. Simply call them to have a chat about your situation and feelings. With absolute confidentiality, they’ll listen, advise and help you. 


The British Airline Pilots’ Association (BALPA) is the professional association and registered trade union established to represent the interests of all UK pilots. The association holds the largest collective resource of commercial pilot qualification and experience in the UK.


Aeromedical examiner section -

Various documents for download at

Citizens Advice Bureau

Online free advice from Citizens Advice to help you find a way forward, whatever the problem. Our research enables us to campaign on issues affecting people's lives. Available to help with all manners of financial and legal issues.

Gamblers Anonymous

GAMBLERS ANONYMOUS is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to do the same.

Gam Care

GamCare is the leading national provider of information, advice, support and free counselling for the prevention and treatment of problem gambling. Our expert services are confidential and non-judgemental.


Headspace is an online resource which promotes mindfulness and practical meditation techniques by web resources and podcast. Widely used within the pilot community it can help with a wide range of scenarios, including sleep and resilience. 


Mind is a UK based charity which aims to provide support and advice for all mental health problems. Mind is a great resource and provides immediate advice and support. 

National Debtline

National Debtline a debt advice charity, with experts who care. Free help and advice on dealing with your debt in England and Wales. or 0808 808 4000


Articles, videos and tools from the NHS on more than 100 topics, including alcohol, diet, fitness, tiredness and weight loss, giving you and your family tips on healthy living.

Project Waypoint

Project Waypoint is an online resource for pilots. It seeks to address mental health topics within aviation as well as the psychological impact of specific aspects of the job (e.g. SIM Anxiety). At present you can view the demonstration topic of Depression. 

Our Advice Service offers practical help on issues such as the Mental Health Act, community care, welfare benefits, criminal justice and carers rights. They also offer general help on living with mental illness, medication, care & treatment. 


The Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the UK and Ireland. You can access them through their confidential helpline or website.

Step Change

Contact the UK’s leading debt charity to get expert debt advice and fee-free debt management to help you tackle your debts.

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If you have used, or are aware of resources that could be helpful for your colleagues, please get in touch and let us know.

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